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It is the responsibility of the guest to include all transfer fees and charges to ensure that the hotel receives the full booking amount. Please follow the instructions on your email confirmation to complete the transfer.
YOUR BOOKING WON'T BE CONFIRMED UNTIL YOU TRANSFER A TOTAL PRICE OF YOUR BOOKING.
W CELU POTWIERDZENIA REZERWACJI PROSIMY O DOKONANIE PRZELEWU NA PEŁNĄ KWOTĘ REZERWACJI .
THE TRANSFER HAS TO BE SENT WITHIN 72 HOURS.
PRZELEW MUSI ZOSTAĆ WYSŁANY PRZED UPŁYWEM 72 GODZIN.
ALL UNCONFIRMED RESERVATIONS WILL BE AUTOMATICLY REMOVED FROM THE SYSTEM.
WSZYSTKIE REZERWACJE NIE POTWIERDZONE ZALICZKĄ ZOSTANĄ AUTOMATYCZNIE USUNIĘTE Z SYSTEMU.

Below you can find our bank account details
Poniżej znajdziecie Państwo dane do przelewu

Company name: 
Dane firmy:
 
Forteca Sp.  z o.o.
Daszynskiego 83 street
08-103 Siedlce, Poland
NIP : PL7010347677
 
Bank account:
Numer konta bankowego:

PL 56 1950 0001 2006 1354 5157 0002 
SWIFT/BIC :   IEEAPLPA

Bank details:
Dane banku:

Idea Bank SA 
Przyokopowa 33, 
01-208 - Warsaw
Poland
 
Bank transfer’s title:
Tytuł przelewu:

Name, Surname 
Imię, Nazwisko

Arrival Date
Data przyjazdu

- example:  Brad Pitt, 12.1.2016

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Property Information

The Warsaw Downtown Hostel is a place where all travellers and tourists can feel at home, no matter how far away from home they are. It is meant for everyone visiting Warsaw, looking for comfort for small money and wanting to see the capital of Poland through the eyes of people living here permanently. It is with great pleasure that we invite you to Warsaw Downtown. We will accommodate you the best possible way.

To every traveller who make a reservation in our hostel we offer:

- free maps/guides
- free basic breakfast
- free wi-fi
- free linen ( packed in a plastic bag to guarantee better hygiene )
- free tea/ coffee
- free evening event
- free printing facilities
- computers for guests
- free hair dryers
- reception open 24h a day, ready to help you for everything that you might need
- luggage storage
- daily cleaning
- all rooms with bathroom

Check-in time : 2 p.m.
Check out : 11 a.m.

Evening event : 8 p.m. in the common area


Address 1: 33 Wilcza Street , (inside the patio)

City: Warsaw - Mazowieckie

Postal Code: 00-544

Contact Name: Hubert Zuk

Phone: +48 226293576

Email: hostel@warsawdowntown.pl

Amenities
  • Baggage storage
  • Gift shop
  • Lounge
  • Meeting rooms
  • Photo copying service
  • Printer
  • Safe deposit boxes at front desk
  • Free breakfast
  • Guest computers
  • Free tea/coffee
  • Free evening event
  • Free wi-fi
  • Free maps/guides
  • Common area
  • Cooking facilities
  • Book exchange
  • Snack corner
  • Daily cleaning
  • Reception open 24h a day

Check-In / Check-Out Policies

This property has the following check-in and check-out times and policies.

Check-In: 14:00

Check-Out: 11:00

Property and Cancellation Policies:
BOOKING CONFIRMED WITH CREDIT CARD

YOUR BOOKING IS CONFIRMED DIRECTLY.

HOSTEL WON'T CHARGE YOUR CREDIT CARD IN ADVANCE.
YOUR CREDIT CARD DETAILS ARE USED ONLY TO CONFIRM YOUR BOOKING.
TOTAL PRICE HAS TO BE PAID AT THE RECEPTION AFTER ARRIVAL.
The booking may be cancelled at the customer’s request no later than 48 hours before 12 noon on the arrival day.
 If the customer cancels the booking later than 48 hours before 12 noon on the day of arrival to the hostel, Warsaw Downtown will charge a fee equivalent of one night’s accommodation and cancel the booking for the remaining nights.
 If the customer with a booking does not check in, the Warsaw Downtown Hostel has the right to debit the credit card of the customer with the whole amount due for the booking. 

BOOKING CONFIRMED WITH BANK TRANSFER

YOUR BOOKING WON'T BE CONFIRMED UNTIL YOU TRANSFER TOTAL PRICE OF YOUR BOOKING.
THE TRANSFER HAS TO BE SENT WITHIN 72 HOURS.
ALL UNCONFIRMED RESERVATIONS WILL BE AUTOMATICLY REMOVED FROM THE SYSTEM.
If the customer cancels the booking no later than 7 days before 12 noon on the arrival day, the hostel will return the advance payment by transferring it to the bank account from which it was received, less a handling fee of 10 PLN. 
If the customer cancels the booking later than 7 days before 12 noon on the arrival day, the entire amount of the advance payment will be kept by the Warsaw Downtown Hostel.
If the customer with a booking does not check in, the Warsaw Downtown Hostel has the right to keep the whole advance payment for the stay. 

Terms and Conditions

Terms and Conditions of the Warsaw Downtown Hostel
1.Check-in time at the hostel is 2 pm and check-out time is 11 am the next day.

2.The hostel is protected round the clock by a system of cameras.

3.Any person staying at the hostel is required to leave a key deposit of 20 PLN, €5 or £5. The deposit will be refunded at check-out, provided the keys are returned.

4.The entire amount due for the stay is charged at check-in. The currency is the Polish Zloty.

5.The Warsaw Downtown Hostel does not accept financial responsibility for private possessions brought to the hostel and left unattended which have not been left at the hostel reception in a lockable deposit box.

6.Quiet hours last from 10 pm to 6 am. Guests are required to remain quiet and peaceful on pain of eviction without refund of the money paid for the stay.

7.Under Polish law, smoking is strictly forbidden in the building except in the smoking area designated for this purpose. Smoking outside the designated area is punishable by a fine of 50 PLN. The fine is collected by the hostel staff.

8.Shared rooms are intended for both men and women. Each bed in a shared room is only for one person. The exception is the female-only room: a 4-bed room for women, where men are not allowed to enter.

9.Each guest of a shared room has an assigned place on a two-storey bed, a private locker and a clean set of sheets. For an arbitrary change of bed or locker, or using linen assigned to another person, a fee of 20 PLN is charged.

10.Shared rooms are reserved for adults. Children and teenagers under 18 years of age can only stay in private rooms.

11.For the sake of good atmosphere in the hostel and the convenience of our guests, we do not accept bookings for hen parties, stag parties, large groups of sport fans.

12.People form outside the hostel can stay here only from 6 am to 10 pm, only in the common part, and the staff needs to be informed beforehand about it.

13.People having no booking are not allowed to enter the sleeping area and the rooms within it.

14.Unfortunately, pets are not allowed in the hostel.

15.At check-in, the guest is required to present the identity card or passport and to agree to the Terms and Conditions.

16.The hostel can refuse to accept a guest who grossly violated the Terms and Conditions or otherwise disturbed other guests or disrupted the functioning of the hostel during the previous visit.

17.The customer will be charged for destroying or seriously damaging valuable items during their stay. The costs will be assessed in a fair manner so as to make it possible to repair the damage or replace the damaged items with new ones. In the case of credit card booking, the credit/debit card will be automatically debited with the costs, and in the case of other forms of payment, the costs will be collected from the guest at check-out.

18.In no event will the hostel be liable for injuries or damages suffered by the guests. The guests are required to confirm their right to an insurance covering possible injuries suffered while staying at the hostel. The liability of the hostel will be limited only to the value of the total booking cost.

19.The payment for the stay may only be made by credit card (Visa or MasterCard), bank transfer or in cash. All payments are made in PLN. Charges for bank transfers are paid by the customer.Bookings are made by phone or e-mail (1-8 people)

20.Advance payments confirming a booking made by phone or e-mail. In the case of a standard booking made by phone or e-mail, an advance payment of the full price is required.

21.Cancellation Policy. The hostel shall not make any exception to the rules of cancellation for any personal reasons given by the customer, including: disease (with the exception of chronic illness or serious injury), change of the journey plan, delays in transport and other reasons such as war, terrorist attack, natural disaster, or other events that result in the inability to complete the booking conditions. Cancellation is only possible via e-mail.

22.Cancellation of a booking made by e-mail or phone, confirmed with an advance payment. If the customer cancels the booking no later than 7 days before 12 noon on the arrival day, the hostel will return the advance payment by transferring it to the bank account from which it was received, less a handling fee of 10 PLN. If the customer cancels the booking later than 7 days before 12 noon on the arrival day, the entire amount of the advance payment will be kept by the Warsaw Downtown Hostel. If the customer with a booking does not check in, the Warsaw Downtown Hostel has the right to keep the whole advance payment for the stay.

Bookings made through booking portals using a credit card.

23.Cancellation of a standard booking made through a booking portal with the use of a credit card.The booking may be cancelled at the customer’s request no later than 48 hours before 12 noon on the arrival day. The fees charged by the booking systems will not be refunded. If the customer cancels the booking later than 48 hours before 12 noon on the day of arrival to the hostel, Warsaw Downtown will charge a fee equivalent of one night’s accommodation and cancel the booking for the remaining nights. If the customer with a booking does not check in, the Warsaw Downtown Hostel has the right to debit the credit card of the customer with the whole amount due for the booking. Bookings for groups (more than 8 people) made by e-mail or phone

24.Cancellation policy of group booking and reducing the group size.Group bookings made by phone or e-mail must be confirmed by an advance payment of 30% of the booking value. The remaining amount must be paid no later than 10 days before the arrival of the group.

25.Cancelling group bookings. If the customer cancels the booking no later than 30 days before 12 noon on the arrival day, the advance payment will be refunded less a handling fee of 10 PLN. If the customer cancels the booking later than 30 days before 12 noon on the arrival day, the full amount of the advance payment will be kept by the Warsaw Downtown Hostel. If the customer cancels the booking later than 14 days before 12 noon on the arrival day or if the group with a booking does not check in, the full amount of the advance payment and the final payment will be kept by the Warsaw Downtown Hostel, and if the booking is secured by a credit card, the hostel will debit the card with the final payment.

26.Reducing the size of the group.The hostel accepts a reduction in size of the group (or partial cancellation) without charging an additional fee if the reduction does not exceed 20% of the group and if the hostel is notified about it no later than 14 days before 12 noon on the day of check-in.

27.Substitute accommodation.The Warsaw Downtown Hostel reserves the right to replace the room booked by the guest with a room of the same or higher standard if the one originally booked is unavailable for any reason. If the room is replaced with a lower standard room, the difference in price between the originally booked room and the substitute room with be refunded.

The hostel reserves the right to cancel unconfirmed bookings (not confirmed with an advance payment). Thus, it is exempt from the obligation to arrange substitute accommodation for this type of bookings.

28.Payments. The payment for the stay has to be made by credit card (Visa or MasterCard), bank transfer or in cash. All payments are made in PLN. Charges for bank transfers shall be paid by the customer.

By booking a bed in a shared room or a private room in the Warsaw Downtown Hostel, the customer accepts the above Terms and Conditions and agrees to abide by them.

Any problems, doubts and comments may be reported to the Warsaw Downtown Hostel Manager via email: manager@warsawdowntown.pl or in person at the hostel. We will do our best to make your stay at the hostel pleasant, peaceful and comfortable.